My wife and I travelled to Duluth from Charlotte for a concert and overnight stay. When we arrived at the Hotel, I noticed the "check battery" light on my dashboard. It was just two hours prior to the concert, so I had AAA come to the parking lot to check out the problem. They advised it was most likely the alternator, but we didn't have time to deal with it before the concert. I searched Google Maps for auto service centers in the area and found LAC. It had over 30 reviews and a very high rating. Fortunately, we had booked a hotel close to the Infinite Energy Center, and we were able to walk to the show. The next morning, I called LAC and spoke with Jeff and set up an appointment for 8:30 am. Upon arrival, I noticed that the lobby was very clean. The young guy that greeted me took my information and told me that they would check to be sure that my problem was, in fact, the alternator. Within 20 minutes, he confirmed that I needed a new alternator and that they could have one delivered in 15 minutes, install it and get us on the road back to Charlotte. He went over the cost with us and the work to be done. I asked them to also change the oil, knowing that I needed this done within the next few days anyway. It would have been very easy for LAC to overcharge me knowing that I didn't have any choice but to have them do the work required. But, the cost was very reasonable (I did a search for the average cost to replace an alternator and LAC's cost was very competitive). My wife and I were back in the car just a few minutes after 10:00 am that morning. We want to thank everyone at LAC for the great job. Based on our experience, I would highly recommend LAC to anyone in the area.
We greatly appreciate your business! Please let us know if we can help you with anything else. - The LAC staff
- Lawrenceville Auto Center