I have had 2 cars serviced with LAC and have been extremely pleased with the work as well as the friendliness of the staff. I brought my PT Cruiser in yesterday to have the oil changed and asked for an full inspection as I knew there were some potential issues lurking. I received a phone call with a detailed list of things that were of concern and was also informed that the car was a serious safety issue. Instead of pushing me to fix the car, they suggested I weigh the cost of the repair to the worth of the vehicle. I asked to see what they were talking about and they happily brought me to the back and walked me through each of the items on the list. I appreciated the honesty and thoughtfulness for my family's safety in lieu of simply getting more business. I will continue to bring my vehicles to them for service!
Ms. Kim, we were sad to have to tell you about the issues we discovered on your vehicle, but we would never want to send you back on the road in an unsafe situation. We try and treat our customers like family, and that includes advising you on the best route to take with your vehicles. Please drop by when you find another vehicle for your daughter and we would be happy to perform a safety check on it. Be safe! -LAC Staff
- Lawrenceville Auto Center