I hate leaving a bad review for anyone, but have used this place for a couple years, and the service has been slipping. Took my truck in for an oil change this week and had to leave it. Called to see when it would be done, and Kim was just downright rude. Acted like she was doing a favor talking to me. There are plenty of better choices for my money. Thanks for helping me make the decision! ETA: Owner replied that this was a fake review and reported it. I suspect they do that with most negative reviews, which says a lot.
This a a fake review and has been reported. The person leaving this is not a current customer and has never been a customer with us. Kim doesn't work here so, there is no way you spoke to her. We would appreciate you removing this false review. We provide exceptional customer service to everyone that walks through our doors. You will be met with a smile and we are very accommodating and we appreciate our actual customers.
- Lawrenceville Auto Center